Claims manager in a light blue shirt reviewing a printed claim file by an office window, with colleagues working at desks behind him

Insurance

Claims stall on a missing document. Nauta catches it on day one.

Nauta’s AI agents read each claim as it arrives by email, check it against the policy and ask for what’s missing. Your team decides every claim.

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Processes

Three processes. It all starts with a complete file.

01

Claim review

Nauta reads the claim notice and its documents and checks that names, dates and amounts match the policy.

02

Missing documents

It names the missing document and who owes it, drafts the request to the insured or the broker for your team to send, and follows up until the file is complete.

03

Broker and agent requests

It reads quote, issuance and endorsement requests, asks for any missing data and prepares them with your current rates for your team to review.

Nauta is your AI operational brain . It keeps the context of how your teams work, and its AI agents use it to do the daily work in your email and documents.

Backed by BMW i Ventures, Bosch Ventures, Hitachi Ventures and Yamaha Motor Ventures.

Results

Results you can check on every claim file.

Missing documents are requested on day one, not when the file stalls.

Every claim file reaches your team complete, with each check and its evidence.

Who it’s for

Insurers, brokers and agents that handle claims, issuance and renewals by email.

Built for claims, issuance and finance teams.

How it works

Start with the email and documents your team already gets.

01

It reads.

Nauta reads claim notices, policies, broker requests and their attachments as they reach your team's email.

02

It checks.

It checks names, dates, amounts and coverage details against the policy, and shows where each data point comes from.

03

It retries or asks.

If something doesn't match, it checks again. If it's still off, it drafts the request to the insured or the broker for your team to send.

04

Your team decides.

Your team approves every request and decides every claim. Nauta never decides a claim.

No system change. Every check shows its evidence. If data is missing, it asks; it never makes it up.

One record from start to finish

One claim file, from the notice to a complete file.

  1. 01

    A claim notice arrives by email with a form, photos and a policy number.

  2. 02

    Nauta reads it and checks the policy: the insured's name matches and the event date is inside the coverage period.

  3. 03

    One required document is missing (for example, the repair estimate), so it names the document and who owes it.

  4. 04

    It drafts the request to the broker. Your team reviews and sends it.

  5. 05

    The estimate arrives, Nauta checks it against the notice, and the file is marked complete.

  6. 06

    Your claims team reviews the complete file and decides.

FAQ

Do I need an integration or a new system to use Nauta?

No. Nauta works from the email and documents your team already gets. There's nothing to migrate and no system to replace.

Where do we start: claim review, missing documents or broker requests?

Book a demo →