All open positions

Operations & Customer Success

Machine Learning Engineer

Remote

The Machine Learning Engineer owns the development, improvement, and maintenance of the machine learning models behind Hodor, Nauta’s AI-driven document extraction engine. Reporting into the OPS Manager, this role improves Hodor’s extraction quality against the specs Research defines, and is a member of the biweekly AI guild.

This is hands-on technical work in real-world, messy operational environments: document processing, data extraction, and predictive use cases: done in close partnership with the Operations Manager, who owns Hodor’s uptime, SLA, and cost.

What you’ll do

  • Build, train, and iterate on the machine learning models that power Hodor’s document extraction
  • Improve Hodor’s accuracy, robustness, and coverage over time against the quality spec Research defines
  • Address real-world data challenges: noisy inputs, incomplete data, inconsistent document formats
  • Deploy models into production and monitor performance and data drift
  • Debug and resolve issues affecting extraction output, partnering with the Operations Manager on uptime and SLA impact
  • Document model behavior, assumptions, and limitations
  • Participate in the biweekly AI guild: align standards and review costs with Research, builders, and the Staff Engineer

Who you are

  • Experience as a Machine Learning Engineer or Data Scientist in production environments
  • Strong foundation in machine learning concepts and applied modeling
  • Experience working with unstructured or semi-structured data
  • Comfortable working end-to-end: data, modeling, and production
  • Strong problem-solving skills and attention to detail
  • Able to operate independently with high ownership

Nice to have

  • Experience with document processing or OCR extraction systems
  • Background in supply chain, logistics, or B2B operations
  • Familiarity with SQL, Python, or BI tools

About Nauta

Nauta is your AI partner, powered by an AI operational brain. Nauta reads how your company works: your email, your documents, your rules. Then AI agents do the daily work, like reading every document, checking invoices and chasing what’s missing. You stay in control.