Product Lead Platform owns the platform roadmap: Nauta core, the Nauta app, and Pangea: in daily collaboration with Product Lead Agents: one product, two verticals. This vertical is already at PMF and in execution mode, distinct from the agents vertical’s protected exploration.
The first mandate is explicit: bring Pangea to “CS-configurable”: the platform bar rises so Customer Success can ship new client use cases without engineers, not just FDEs during onboarding.
What you’ll do
- Own the platform roadmap: Nauta core, the Nauta app, and Pangea: balancing technical debt against new features with engineering leadership
- Drive Pangea to “CS-configurable”: every published block Customer Success needs to assemble a new use case without custom code
- Work daily with Tech while reporting into Product: translate platform priorities into what builders build
- Collaborate with Product Lead Agents on the single design backlog the Head of Product Design runs across both verticals
- Own the platform-side experience of the connector catalog: make sure Pangea can run and show any connector built to the Integrations Lead’s standard
- Track and improve the catalog metric: % of new deployments turned on from the menu, with no Integrations ticket
- Partner with the DevOps team on platform uptime and the cost dashboards that feed leadership’s Tier 2 metrics
Who you are
- Strong product leadership experience owning a platform or self-service product in execution/PMF mode
- Technical enough to balance debt vs. features with engineering leadership as a peer conversation
- Experience driving a product toward configurability by non-engineers (low-code/no-code, admin tooling, or similar)
- Comfortable partnering daily with Tech without being an engineer yourself
- Strong communicator: aligns Product, Tech, and Customer Success around one roadmap
- Spanish and English required
Nice to have
- Experience with connector, integration, or marketplace-style catalog features
- Background in supply chain, logistics, or B2B operations
- Familiarity with usage/cost instrumentation (unit costs, per-document or per-request costing)
About Nauta
Nauta is your AI partner, powered by an AI operational brain. Nauta reads how your company works: your email, your documents, your rules. Then AI agents do the daily work, like reading every document, checking invoices and chasing what’s missing. You stay in control.